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Executive Officer: DHL to upgrade services to all is regions says Frank Appel

Frank Appel

The Chief Executive Officer of Deutsche Post DHL Group, Frank Appel who visited Nigeria and South Africa last week, stressed the importance of emerging markets to the Group’s Strategy 2020.

He said the global company would continue to significantly invest in Africa, just as he disclosed that DHL Express, which operates across 51 countries and territories in the region, has a planned investment in excess of £17 million in 2015. Major projects underway include upgrades to facilities and shipment handling systems throughout the region. Furthermore, he said in October 2014, DHL had announced investments totalling £30.5 million in South Africa, by both its Supply Chain (€14.5 million investment) and Global Forwarding divisions (£16 million investment).

“These commitments signal the Group’s long-term growth plans for the region as they bring state-of-the-art infrastructure, IT systems and world-class services to support businesses operating in Africa,” Appel added.
During his stay in both countries, Appel met with employees and customers, and visited several logistics facilities.

Affirming the Group’s focus on emerging markets, he said: “Today, emerging market revenues contribute over 20 per cent to Deutsche Post DHL Group’s revenues, but by 2020 the Group expects this figure to climb to 30 per cent. Therefore, we will continue to concentrate on organic growth by investing into promising present and future markets.


“DHL already has a strong footprint in Africa, but we see some excellent opportunities to further increase our presence in the Sub-Saharan region. South Africa’s exceptional geographic location as the gateway to Africa, and Nigeria’s growing gross domestic product (GDP) and diversifying markets are only two of the many important indicators for this.”

Continuing, the DHL boss noted: “Staying close to the market and being responsive to customer needs are DHL’s fundamental principles. We have established world-class facilities in Sub-Saharan Africa to support our global network, and I am delighted to witness first-hand the sustained efforts of our employees to deliver best-in-class services. We are committed to Sub-Saharan Africa and will continue to build on our successful four-decade legacy in the region.”

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